|Recommended: NoGood First Apartment — It is a good first apartment, while you are trying to get things together. In my short term there however, maintainace staff, office staff and the cleanliness of the grounds went downhill. Parking was always a hassle as I could barely find somewhere near my apartment building. There is trash everywhere and Palmetto bugs are a serious problem. I could deal with most of it, except for the bugs. Pest control would come out and spray only in the kitchen even though I told them they were in my bedroom. I am a clean person and there should be no reason bugs should be in my apartment, especially after pest control sprayed. Bugs are my biggest complaint.
Thank you for making us aware of your concerns, China. We are disappointed to hear about the excessive number of bugs in your apartment, your negative experiences with our staff, uncleanliness of the grounds, and the hassle you have had finding parking. It is our goal to hire professional employees and improve our community. We value your satisfaction. We would like to personally address your concerns as soon as possible. Please call us at 864-233-8353. Sincerely, Park West Management Team
|Recommended: NoGood — Good place to stay
We are so happy to hear about your positive living experience here with us and strive to make our community a place you love to call home. Thank you for taking time to post this review, Jamarcus. We appreciate your feedback. Warmest Regards, Park West
|Recommended: NoNeeds Improvement — Appliances need updated and apartments need more than just paint over walls. Apartments need walls fixed and actual repairs. Better insulation on windows
We appreciate your feedback and invite you to call us to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. Thank you for taking time to post this review, Desakei. Sincerely, Park West
|Recommended: NoNot Great — Dumpsters always overflowing, laundry rooms always filthy and have leaking pipes and ancient machines, no accountability for residents to keep things nice on our end, property management company only does work on things that they can post on the website for their image. Office employees always make you feel stupid or downplay your concerns. And you’re charged a convenience fee to pay your rent online but the only way to pay your rent is online.........
We are sorry to hear about your experience with us. We value your feedback and aim to address issues as they are brought to our attention. We would love to speak with you about your concerns and do what we can to make our community a place you love to call home. Thank you for taking time to post this review. Sincerely, Park West
|Recommended: YesPark West Is An Amazing Facilty For First Renters. This Is My First Apartment And Everyone Has Made The Switch And The Process Amazing. Mrs. Turner Was Very Nice And Very Helpful The Whole Way. — Very calm setting. Nice place to start off with.
Thank you for your feedback. We are so glad to hear that you enjoy the peace and quiet that Park West provides. Our team works extremely hard to provide the best experience to all current and future residents. Please feel free to stop by the office or give us a call to let us know how we can continuously improve our community. -The Park West Management Team.
|Recommended: NoAwful place, don’t move here, the photos on the website aren’t even of the city or of the properties views.
Hello, we thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Park West management team.
|Recommended: YesOverall — Great Place
Thank you for your feedback, Dymond. Please let us know if there is anything we can do to improve our community. The Park West Management Team
|Recommended: NoLaundry List — We have been residents of this complex for going on three and five years, respectively. We're trying to transfer over to another unit, and it's been a ride from start to finish. From the leasing office misspelling my email, to having to repeatedly call the office to get ahold of documents that were promised to be sent to us three weeks ago. We were supposed to receive a transfer notice, lease agreement, and a tour of our new unit. This was told to us at the beginning of February and none of those things have been done as of 2 24 2021. Not one. We've already had issues with putting down a holding fee on a residence and getting transferred anyway. This is just the issues we've had with the leasing office itself. As for the grounds, there isn't garbage actively strewn about, but the landscaping attracts bugs because of the cheap mulch used. The bushes are fricking huge and grown over onto the sidewalk even when trimmed back. Furthermore, no one actually does anything about the residents who enjoy letting their dogs deficate all over every median in the complex, so they are constantly covered in both fresh and petrified feces. There is also a considerable feral cat colony living on the grounds at any given time. The quality of fixtures in the units is severely lacking. The showers, sinks, and fridges are outdated and prone to issues such as leaking, peeling, and low water pressure. The resident laundry facilities are quite literally a joke. Washers regularly do not drain the water from the wash cycle. Sometimes one goes to open a washer, and it is filled with molded water with no out of order sign in sight. The dryers regularly go not dry clothes on the first, second, or third drying cycles. The cost of these units would be enough to overlook these issues, but recently there have been introductions of a garbage service that is not needed nor are we able to opt out of said service. So we are paying an extra 30 a month to have someone retrieve our garbage for us, when we've never needed someone to come to our residence and take our bag the 40 feet it takes to reach the dumpster.
Thank you for your review, Taylor. It's our goal to provide 5-star service, we are sad to see you feel we have fallen short of that! We would like to discuss your concerns in more detail. Please stop by the office at your convenience. Respectfully, The Park West Team!
|Recommended: YesOk — Ok
Thank you for taking time to rate our community. We are very pleased to offer you a 5-star experience. We greatly appreciate your feedback. Sincerely, Park West
|Recommended: YesThe Interior Of The Apartment Is Very Nicr And I Get Compliments From Guests Frequently. — It’s very pleasant, the neighbors are nice, very roomy space. Overall nice place to be
Thank you for taking time to post this review, Hunter. We are so happy to hear about your 5-star living experience with us. We greatly appreciate your feedback. Sincerely, Park West
|Recommended: YesDecent Apartments, Fair Price — I enjoy living here, pretty good price for the amount of space. The maintenance needs improvement though. The pipes under my sink have been leaking since I moved in and they have fixed it 3 times so far and I still have to keep a bucket under the sink or have a puddle on the floor. They take a while to actually come work on it too. The apartments are very convenient to a lot of restaurants and stores, so that's nice.
Thank you for your feedback. We sincerely apologize for your issue with maintenance. We are always looking for ways to provide the best experience to all current and future residents. We encourage you to stop by the office or give us a call so that we may discuss any unresolved concerns you may have. -Park West Management Team.
|Recommended: Yes330 Review — I have been at Park West since October 31, 2020, Since I have been here I have been shown nothing but kindness. Everyone has been so helpful, from the friendly staff and the Community.
Thank you so much for a wonderful review! Our office works very hard to give excellent service to our customers, and we are thrilled you had that experience in our community! Please always feel free to reach out to our office with anything you might need, we are happy to help. With Warmth, Park West Management Team
|Recommended: YesRoach Problem — Its alright. Its fees are ridiculous. But i mean it is what it is. None of the laundry facilities work to wash clothes. Maintenance people drive around and stare at you like always. Staff if kind of rude actually, except for the guy that work in the office. Roach problem like hell. Toilets need to he flushed like 5 times. Stove tops are old. No “state of the art appliances” . Mold is horrible. You can tell the bathroom was glued together by like a novice. Literally the glue start peeling and the paint. Especially the paint. I uad a water leakage like 5 times and the only thing maintenance did was spray it with something and called it a day. So idk its alright.
Thank you for your feedback, Kathy! We are sorry to hear you haven't been satisfied with our services, and for any further recommendations you would like to share with us, please feel free to send us an email at email@example.com. Warm Regards, Park West Management Team
|Recommended: NoWish I Had Not Moved Here — I’ve been here a month and a half and my experience has been incredibly frustrating. Apparently there’s only one maintenance technician, he’s new and I can tell that he’s already burnt out, poor guy. He’s been at my apartment every day this week trying to fix problems caused by incompetent and negligent previous maintenance staff. I don’t have a light source in my living room. Water comes under my kitchen sink every single day and no one can figure out why. I’m paying for amenities like a pool and fitness center which nobody is allowed to use. These random trash bins showed up with no explanation, apparently there’s supposed to be a trash service, nobody has ever come to pick up the trash. I could have kept taking it to the dumpster myself instead of leaving it in the hallway like an idiot. I signed a 15 month lease to save a few bucks on rent, I desperately don’t want to stay here, and I can’t in good conscience shove this place onto a sub-letter. What a nightmare. If you love yourself, find a different apartment.
|Recommended: YesBest Place To Live — Everyone in the office goes above and beyond trying to help prospective residents. Could not ask for a cooler place to live.
Thank you for taking time to post this review, Cristos. We are so pleased to offer you a 5-star living experience and we greatly appreciate your feedback. We value you as a part of our community. Warmest Regards, Park West