Ratings & Reviews

Overall Rating

3
(89 reviews)
64% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Kelsey S. - |Recommended: YesReview — I love it here
response from property -Kelsey, Thank you for your feedback. We are pleased to hear that you appreciate the community. Here, at Park West, we work hard to improve our community. We encourage you to stop by the office or contact us at parkwestleasing@mresmgmt.com. Thanks again for your comments! Best Regards, The Park West Management Team
submitted by PAWEEN N. - |Recommended: NoReview — Not really good compared to advertised.
response from property -Hi Paween, Thank you for leaving a review of our community. We are very sorry that we have not met your expectations. Your feedback allows what our residents like and where we could improve. We would love to hear more about your experience. Please reach out if you have any further comments by emailing parkwestleasing@mresmgmt.com. Best wishes, Park West Management Team
submitted by Calisha R. - |Recommended: NoN A — N a
response from property -Thank you for taking the time to leave us your honest feedback. We would like to discuss your concerns in greater detail and explore how we can ensure that you enjoy your living experience here at Park West Apartments. Please contact us at 864-233-8353. We are eager to speak with you. –Park West Administration
submitted by Diamond F. - |Recommended: YesIt’s Fine — Overall it’s a good complex
response from property -We truly strive to provide the best level of service, and it always brings a smile to our face to know this has been our resident's experience. Thank you for taking the time to give us such a great rating, and if there is anything we can do to assist you, please do not hesitate to reach out and let us know. Park West Management
submitted by Vilma M. - |Recommended: YesLimpieza — El señor nuevo de limpieza tiene la unidad residencial en perfectas condiciones
response from property -Gracias por tomarse el tiempo para brindarnos una excelente evaluación, es excelente ver que ha estado experimentando el tipo de servicio de atención al cliente por el que nos esforzamos. Si hay algo más en lo que podamos ayudarlo, no dude en comunicarse. gracias por sus comentarios, Taunya Goggins Gerente de la comunidad. Thank you for taking the time to give us such a great review, Vilma! It is great to see that you have been experiencing the type of customer service we strive for. If there is anything else we can assist you with, please do not hesitate to reach out! thank you for your feedback, Taunya Goggins Community Manager
submitted by Brandon M. - |Recommended: YesGreat Place To Live — This is a great place to live. The only complaint I have is maintenance, I put two work orders in a month ago and they have not been worked.
response from property -We appreciate and welcome your feedback. We are pleased that you are enjoying your home and appreciate your honesty about complaints. It is our goal to handle all maintenance requests in a timely manner. Please feel free to contact our Management Office at parkwestleasing@mresmgmt.com regarding your review. Thank you! With gratitude, Park West Management Team
submitted by Sonia Z. - |Recommended: No1 Month In And It Isn’t So Good. — Been here 1 month already. My neighbor to the right watches kids at her home who run up and down the stairs all day and bang the walls. They have 3 cars to that apartment so they always park in front of my door and the one next to it so I can’t park near my apartment. And the other neighbor on the left likes to park in front of my apartment because his 3 cars don’t fit in front of his apartment either. Being that I get home late at night from work I have to run to my apartment from across the parking lot at midnight. Maintenance hasn’t been able to make it to my apartment for the things that were not completed prior to move in.
response from property -We are very sorry to hear about your experience here with us. We invite you to call us to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. We value you as a part of our community and greatly appreciate your feedback. Thank you for taking time to post this review, Sonia. Warmest Regards, Park West
submitted by William C. - |Recommended: NoTerrible Place — Maintenance barely shows up to fix the problems we have and they told us to call them to have it fixed and it’s yet to happen, the lady below us screams all night and the staff said they can’t do nothing and she smokes in the stairwell yelling at everyone and has threatens burn the place down and the apartment doesn’t want to get the law involved it’s ridiculous.
response from property -We are sorry to hear about your experience with our maintenance staff and inconsiderate neighbors. We invite you to call us to discuss your concerns further. We do care about our residents and aim to address all issues as they are brought to our attention. We value you as a part of our community and greatly appreciate your feedback, William. Sincerely, Park West
submitted by Daquawn H. - |Recommended: YesPark West — I really have no complaints, If everyone does their part of keeping there living clean we can get rid of some of the pest
response from property -Thank you for taking the time to leave your review Daquawn. We are pleased to hear about your positive experience with our staff. We strive to provide excellent service for our residents. If you ever require further assistance please contact us if you need additional pest control services.
submitted by Marquise C. - |Recommended: NoYou Get What You Pay For — This is horrible service and they will bully you into either moving out or paying for crappie service
response from property -Thank you for your feedback, Marquise. We are sorry you received less-than-professional customer service. Our mission is to uphold a high level of customer satisfaction. We would like to personally address your concerns. Please contact our office at 864-233-8353 or email us at parkwestleasing@mresmgmt.com. Thanks again, Park West Management Team
submitted by William G. - |Recommended: NoDo Not Live Here — Everything is old and falling apart and they refuse to fix anything. My HVAC has been broken for almost 2 months, my dishwasher has been broken from the time I moved in. The bathroom floor was rotted and they did nothing about it until we had raw sewage backup into the apartment and they were forced to deal with it. Raw sewage flooded my bathrooms from a clogged pipe. It took hours just to get them to call a plumber. Now my refrigerator is out and from my experience I expect they won’t do anything about that either I have only lived here for 2 months and have had all these major problems And no one does anything to fix the problems This is the worst place I have ever lived
response from property -Thanks for your time William. We are sorry to hear about all the maintance problems you have had. It would be great if we could help. Please feel free to reach out and we would love to start doing our best to help. Looking forward to hearing from you, The Park West Management Team.
submitted by Gerald M. - |Recommended: NoAir Been Off For The Whole Month Of September — I have to pay for rent and extra fee for things i am not getting
response from property -Thank you for providing this feedback. We are sorry to hear you are having a bad experience in regards to our pricing. We strive to keep affordable prices and fees for all our future and current residents. We welcome the opportunity to discuss your concerns in further detail and resolve anything that might still be outstanding. Please feel free to contact our office at 864-233-8353 or email us at parkwestleasing@mresmgmt.com. Thanks again, Park West Management Team
submitted by Chelsea B. - |Recommended: NoWorst Place I’ve Ever Lived — I haven’t even been here c 2 month my AC broke twice. It took them 8 days to fix it. I have been putting in work order after work order for my ceiling fans not working and smoking and smelling like they are going to catch on fire none had done anything about. And I have put another work order in because my sinks are backed up and I can’t get them to go down so I can do the dishes. I regret moving here. I have asked to switch apartments. Currently looking for some where else to move. Idc if I break the lease the judge will see my side. Everything that has 1 star I would give it 0 off I could
response from property -Hello Chelsea, Thank you for reaching out. Thank you for making us aware of your concerns. This is certainly not reflective of our mission or values. We will use your comments to refine our efforts to ensure these issues don't continue. We would like to discuss your concerns further. Please Email us at parkwestleasing@mresmgmt.com. Best regards, Park West Management Team
submitted by Patty S. - |Recommended: NoAt one time i was pretty happy here, Now it's been awful for the things i have found out that certain things on my bill was not what I thought it was and also to have no choice to pay for Valet trash which is crazy because they don't even pick it up have the time I have to take it myself and the amount we have to pay monthly for apartments that needs so much work to. I have emailed coporate and no response, This is pretty sad that nobody listens or wants too. Very dissatisfied customer
response from property -We are sorry to hear about your experience here with us and invite you to call us to discuss your concerns further. We do care about our residents and value you as a part of our community. We aim to address all issues as they are brought to our attention. We appreciate your feedback and thank you for taking the time to post this review, Patty. Sincerely, Park West
submitted by Dymond A. - |Recommended: YesStay Here — Wished for more understanding
response from property -Thank you for leaving this review. We only hope you will let us know what you would like more understanding on. We are here to help our residents. Please reach out to us, (864) 233-8353, warm regards, the Park West team.

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