Ratings & Reviews

Overall Rating

3
(82 reviews)
65.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Brandon M. - |Recommended: YesGreat Place To Live — This is a great place to live. The only complaint I have is maintenance, I put two work orders in a month ago and they have not been worked.
response from property -We appreciate and welcome your feedback. We are pleased that you are enjoying your home and appreciate your honesty about complaints. It is our goal to handle all maintenance requests in a timely manner. Please feel free to contact our Management Office at parkwestleasing@mresmgmt.com regarding your review. Thank you! With gratitude, Park West Management Team
submitted by Daquawn H. - |Recommended: YesPark West — I really have no complaints, If everyone does their part of keeping there living clean we can get rid of some of the pest
response from property -Thank you for taking the time to leave your review Daquawn. We are pleased to hear about your positive experience with our staff. We strive to provide excellent service for our residents. If you ever require further assistance please contact us if you need additional pest control services.
submitted by Marquise C. - |Recommended: NoYou Get What You Pay For — This is horrible service and they will bully you into either moving out or paying for crappie service
response from property -Thank you for your feedback, Marquise. We are sorry you received less-than-professional customer service. Our mission is to uphold a high level of customer satisfaction. We would like to personally address your concerns. Please contact our office at 864-233-8353 or email us at parkwestleasing@mresmgmt.com. Thanks again, Park West Management Team
submitted by William G. - |Recommended: NoDo Not Live Here — Everything is old and falling apart and they refuse to fix anything. My HVAC has been broken for almost 2 months, my dishwasher has been broken from the time I moved in. The bathroom floor was rotted and they did nothing about it until we had raw sewage backup into the apartment and they were forced to deal with it. Raw sewage flooded my bathrooms from a clogged pipe. It took hours just to get them to call a plumber. Now my refrigerator is out and from my experience I expect they won’t do anything about that either I have only lived here for 2 months and have had all these major problems And no one does anything to fix the problems This is the worst place I have ever lived
response from property -Thanks for your time William. We are sorry to hear about all the maintance problems you have had. It would be great if we could help. Please feel free to reach out and we would love to start doing our best to help. Looking forward to hearing from you, The Park West Management Team.
submitted by Gerald M. - |Recommended: NoAir Been Off For The Whole Month Of September — I have to pay for rent and extra fee for things i am not getting
response from property -Thank you for providing this feedback. We are sorry to hear you are having a bad experience in regards to our pricing. We strive to keep affordable prices and fees for all our future and current residents. We welcome the opportunity to discuss your concerns in further detail and resolve anything that might still be outstanding. Please feel free to contact our office at 864-233-8353 or email us at parkwestleasing@mresmgmt.com. Thanks again, Park West Management Team
submitted by Chelsea B. - |Recommended: NoWorst Place I’ve Ever Lived — I haven’t even been here c 2 month my AC broke twice. It took them 8 days to fix it. I have been putting in work order after work order for my ceiling fans not working and smoking and smelling like they are going to catch on fire none had done anything about. And I have put another work order in because my sinks are backed up and I can’t get them to go down so I can do the dishes. I regret moving here. I have asked to switch apartments. Currently looking for some where else to move. Idc if I break the lease the judge will see my side. Everything that has 1 star I would give it 0 off I could
response from property -Hello Chelsea, Thank you for reaching out. Thank you for making us aware of your concerns. This is certainly not reflective of our mission or values. We will use your comments to refine our efforts to ensure these issues don't continue. We would like to discuss your concerns further. Please Email us at parkwestleasing@mresmgmt.com. Best regards, Park West Management Team
submitted by Patty S. - |Recommended: NoAt one time i was pretty happy here, Now it's been awful for the things i have found out that certain things on my bill was not what I thought it was and also to have no choice to pay for Valet trash which is crazy because they don't even pick it up have the time I have to take it myself and the amount we have to pay monthly for apartments that needs so much work to. I have emailed coporate and no response, This is pretty sad that nobody listens or wants too. Very dissatisfied customer
response from property -We are sorry to hear about your experience here with us and invite you to call us to discuss your concerns further. We do care about our residents and value you as a part of our community. We aim to address all issues as they are brought to our attention. We appreciate your feedback and thank you for taking the time to post this review, Patty. Sincerely, Park West
submitted by Dymond A. - |Recommended: YesStay Here — Wished for more understanding
response from property -Thank you for leaving this review. We only hope you will let us know what you would like more understanding on. We are here to help our residents. Please reach out to us, (864) 233-8353, warm regards, the Park West team.
submitted by Tracy R. - |Recommended: YesQuiet — Parking
response from property -Thanks for taking the time to recommend us, Tracy! We're glad you've had a good experience with our apartments and our parking. Our goal is to keep our property welcoming and convenient. Best wishes, The Park West Management Team
submitted by Bonnie W. - |Recommended: NoWouldn't Recommend Park West To My Worst Enemy — We have lived here five years and it gets worse every year. We pay 20 extra a month for trash pickup besides what we already pay for trash dumps and it still doesn't get picked up regularly, and there's still trash littering the whole complex. The ONE time I've ever called the office to complain about something the staff and manager didn't care at all. A lady from ACROSS THE STREET IN ANOTHER BUILDING started parking in the spot in front of our townhouse style apt. We have a severely disabled son who is really heavy and difficult to get in and out of the car. Did you guys care Not one flip. Said we can pay even more every month to reserve a spot. That's how Park West treats handicapped people. We haven't been able to go to the pool.. part of our ammenities for well over a month because maintenance is understaffed and overworked and doesn't have time to properly care for the pool so now its shut down by DHEC Absolutely pathetic Park West. The pool was the one thing that slightly redeemed this neighborhood and of course the office staff doesn't care enough to get the problem corrected asap. The laundry rooms and machines are such a joke and have wasted so much of our money and ruined so many of our clothes that we started going to a mat permanently. The appliances in our apt are from the seventies. The tub still leaks and drips all day night no matter how many work orders we put in. There's so many layers of paint and caulk over the sinks and baseboards they're near impossible to properly clean. Park West has never done anything for these apartments or for residents worthy of a good review. The only good thing about Park West is the outside scenery. This whole complex is a shabby, disgusting dump and not worth the price of living here. We would have been gone last year finally had COVID not blocked everything.
response from property -Thank you for your review Bonnie. We're sorry to hear about all the problems you've been having with our community as well as the experience that you've had with our office staff. We're always looking for ways to help our residents in any way that we are able to and improve our community. We value you, and your satisfaction. We would like to personally address your concerns as soon as possible. Please call us at (864) 233-8353. Sincerely, Park West Management Team
submitted by Cassandra A. - |Recommended: YesI Need My Pass Word Retrieved — I dont know why its taking me thru all this just to retrieve my pass word🤷🏾I need my pass word plz and thanks🙏🏾
response from property -Cassandra, Thank you for your review. If you still need help with retrieving your password we are more than happy to help you out. We invite you to tell us a little bit about your experience living in the community. If you wish to do so you can reach out to us directly at (864) 233-8353 or parkwestleasing@mresmgmt.com. We are here for the residents and hope you have a great day. Kind Regards, The Park West Management Team
submitted by Komlan A. - |Recommended: Yes3 — Hillandale rd 3 apt SC Greenville
response from property -Thank you for your review. Here at Park West, our goal is to ensure a warm welcome and delightful experience for any present and future residents! Please feel free to stop by the office or give us a call to let us know how we can continuously improve our community. Sincerely, The Park West Management Team.
submitted by Monique - |Recommended: YesIF YOU ARE A RESIDENT AND ARE UNHAPPY AND FEEL LIKE YOU ARE BEING DISCRIMINATED AGAINST PLEASE FILE A COMPLAINT AT WWW.HUD.GOV FAIRHOUSING AT THE BOTTOM OF THE PAGE IS A LINK THAT SAYS FILE A COMPLAINT. this is absolutely they worst place to possibly live. you will have roaches, no matter how clean your home is you will never get anything fixed. they will put you in an apartment with broken items and take over two years to fix them. There are alot of hidden fees and add ons that don't make any sense. they cant keep anyone in office and that leasing office changes staff , every two months. If you want slum lord... then you should live here. They wont fix anything but they WILL NO HESTIATE TO TAKE YOUR MONEY.
response from property -Monique, We welcome the opportunity to discuss your concerns in further detail and resolve anything that might still be outstanding. Please feel free to contact our Management Office at parkwestleasing@mresmgmt.com regarding your review. Thanks! The Park West Management Team
submitted by Magdalina D. - |Recommended: YesGreat For Our Needs. — Never had any issues. Great to work with.
response from property -Thank you for your review, Magdalina. It is wonderful to hear that you have not had any issues while living in our community, and you find our staff great to work with. Here, at Park West, it is our goal to hire friendly, and professional employees, and to provide our residents with superior customer service. Again, thank you for your review. Best regards, Park West Management Team
submitted by Angela A. - |Recommended: YesHappy — My husband is having a great living condition and he seems to be happy with everything
response from property -Angela, Thank you for your kind words. We are happy that you have found a place that makes you happy. We aim to provide a community where our residents can be happy to call home. Best Wishes, Your Park West Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Park West, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Park West, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose